![]() In Emsisoft Anti-Malware, if it alerts, click “Wait, I think this is safe”. Some programs, even ours, may see FRST as potentially bad due to its nature, but please allow it to run regardless of warnings. FRST is safe if downloaded from the links given above.It will tell you if it cannot run on your computer, at which time try the other one. Try each of them, starting with FRST64, as it is the most common. If both versions of FRST were downloaded, note that only one of them will work on your computer. With FRST saved to or moved to your Desktop, right-click on the icon and choose run as administrator.Instead, click ‘Save’ or ‘Save as’ if presented with the option. Please do not click ‘Run’ in your web browser since this may cause trouble for you later in the support process. Since most web browsers save all downloads in your Downloads folder, we recommend copying it to your Desktop before proceeding. ![]() If you’re not certain which version of FRST to download, then download both of them.Save the file before running it instead of immediately clicking run. Wait for the download to start, usually less than 10 seconds. After clicking the download link, do not click anything on the web page that appears. You can download FRST from one of the following links (the files will be downloaded from ), and then follow the instructions below to run it. NET (4) Administration (21) apache (2) Applications (12) ASP.NET (8) ASP.FRST (Farbar Recovery Scan Tool) is a free third-party tool that can be used for diagnostics and malware removal. On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select your user account and click Next.If your computer is not configured to start from a CD or DVD, check your BIOS settings. If prompted, press any key to start Windows from the installation disc.To enter System Recovery Options by using Windows installation disc: Select your user account an click Next.Select the operating system you want to repair, and then click Next.Select US as the keyboard language settings, and then click Next.Use the arrow keys to select the Repair your computer menu item.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.To enter System Recovery Options from the Advanced Boot Options: Download Farbar Recovery Scan Tool 圆4 ( ) and save to a flash drive.Make one on a non-infected computer if you don’t have one already. You will need a Recovery Disc from Windows 7 for the next step.Run a full system scan and remove whatever it finds. Download and install MalwareBytes ( ).Instructions are on the bleepingcomputer page on how to use it but for the most part it’s mostly automated. It will find and remove some of the trojans already downloaded. Side note: If you use Norton or McAfee for antivirus protection, now’s a good time to dump them for an antivirus that actually works and doesn’t hog resources: Have it scan archives and let it remove whatever it finds. I just spent a few days battling this one and successfully cleaned it off the system. It infects the PC by replacing c:\windows\system32\services.exe which is pretty ingenious in that it’s extremely difficult to remove since Windows requires it and it’s always in use which keeps the antiviruses and applications from being able to remove it. The most difficult trojan I’ve encountered thus far is the sirefef.AE trojan. Going forward, I’m going to document the removal process for some of the more difficult ones I encounter. One of the most common problems people bring to me is malware. I’m kind of the default “go to” guy for all PC issues with friends and family. Administration Caution ESET Malware Solutions Tips and Tricks Troubleshooting Windows Windows 7 How to remove win64/sirefef.AE trojan & c:\windows\system32\services.exe win64 patched b.gen trojan
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